Shipping policy

All orders are processed within 7 to 10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

 

Local delivery

Local delivery is not available at this time.

Local Pick-Up

If you are local, you can skip the shipping fees with free local pickup in St. Petersburg, FL. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 3 to 5 business days. We will send you an email when your order is ready along with instructions. 

Please have your order confirmation email with you when you come.

Check your location distance from St. Petersburg, FL 33703.

 

International Shipping

International shipping is not available at this time. Please check-back in for updates as to when this will be available.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at awuyke@alexandrawuykeart.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

UPS does NOT ship to P.O. Boxes. Please select USPS at check out to ensure you receive your order.

 

Refunds, returns, and exchanges

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Refunds 

We only offers refunds for damaged or mislabeled products, not for buyer's remorse. We (alexandrawuykeart) are not liable for any mishandling that may have occurred while in transit, or failed delivery by the shipping service used. If item is damaged beyond recognition, you will be eligible for a refund.

For refunds regarding prints please visit https://www.printful.com/policies/returns

 

 

Changes

You can review the most current version of our Shipping Policy at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of this Shipping Policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to this Shipping Policy constitutes acceptance of those changes.